Privacy policy
Last Updated: July 2026
At Macian, protecting your privacy is important. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit the website, browse products, or place an order.
Information We Collect
The following information may be collected during your interaction with the website:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name (if applicable)
- Payment information (processed securely through third-party payment providers)
- Purchase history
- Communication records
- Device information
- Browser type
- IP address
- Cookies and website usage data
How Your Information Is Used
Information is collected to:
- Process and manage orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and shipping updates
- Improve website functionality and user experience
- Respond to inquiries
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Payment Security
Payments are processed through trusted third-party payment gateways. Credit card information is never stored on Macian's servers.
Cookies
Cookies are used to:
- Remember shopping cart contents
- Save customer preferences
- Improve website performance
- Analyze visitor behavior
- Personalize browsing experiences
Cookies can be disabled through browser settings, although some website features may become unavailable.
Information Sharing
Personal information may only be shared with:
- Shipping providers
- Payment gateways
- Technology service providers
- Legal authorities when required by law
Customer information is never sold or rented to third parties.
Data Security
Reasonable technical and organizational measures are implemented to protect customer information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Customers may request to:
- Access personal information
- Correct inaccurate information
- Update account details
- Delete personal information where legally permitted
- Withdraw marketing consent
Policy Updates
This Privacy Policy may be updated periodically. Changes become effective immediately upon publication on this page.